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Carrier Tracking

  • How can I track my package?Open or Close

    All packages mailed out by IndianMailBox can be found by clicking on the "Sent Packages" tab at the top of your account. Each package has a tracking number link which will open a new tab displaying tracking information for your package. All packages are assigned a tracking number but not all shipping methods provide tracking updates. Airmail Economy & Airmail Priority as well as india post normal or registered typically do not provide tracking.

  • Why is my tracking not updated yet?Open or Close

    All packages shipped via UPS , DHL , ARAMEX , DELHIVERY & INDIA POST takes some time ( about 6-8 business hours typically) in order to update the tracking information within there intra system facility.If you have received a tracking information around 3:00 P.M IST Time then you can expect the shipment on its way by 9:00 P.M IST Time.

  • Can I ship my package to an APO or FPO address?Open or Close

    Unfortunately, we do not ship to APO or FPO addresses.

  • Can I use some other shipping method not shown in your calculator?Open or Close

    The carriers we have available for your selected destination will be shown in our Shipping Calculator. If you don't see a carrier option, we don't currently offer it for your selected destination but we can always make a manual analysis if any other courier will work.most of the time it do! For ex: your destination is Kuwait and when you search on system only UPS and ARAMEX are showing the rates so it does not means that we do not have any other career available.just drop us an email at support@indianmailbox.com , chat us online, whatsapp at +919999507339 or call up us and we will perform the task.

    We are constantly evaluating our carrier partners to ensure that we are offering you reliable and cost efficient options. Available shipping methods depend on destination, weight, dimension and declared value of your parcel.

  • What shipping methods do you offer?Open or Close

    If you would like to see which options are available by destination, check out our Shipping Calculator.

    For a list of all available shipping methods with parcel size and weight limits, view our Postage page.

  • The shipping method I want to use is not shown on my account. However, it shows that it's available on the calculator. What's the issue?Open or Close

    If a shipping method is not available for your package and you believe that any specific courier do ship to your location during mail out, then please reach out to us by email at support@indianmailbox.com , chat us online, whatsapp us 24/7 at +919999507339 or visit our " contact us" page in order to give us a call and discuss the issue.we will definitely work it out for you.

  • How can I track my package via INDIA POST / EMS?Open or Close

    Please, remember that when shipping to Brazil using India Post you need to track your package online via the Correios website after your package arrives in Brazil. This tracking method only applies to packages shipped via India Post Registered / India Post EMS, it does not apply to UPS, FedEx or DHL packages

 
 

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