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Getting Started

  • Do I have to pay to sign up?Open or Close

    No, there is no sign-up fee, and no credit card required at sign up. We offer a Standard membership Only 1 Plan  that is completely free. Our Premium membership My Mailbox Plan is an additional level of service and has monthly or annual payment options.

    If you select our Premium plan, we do not charge membership fees until your first shipped package or use our Buy for me service. The Premium membership is  INR 700.00 a month ( if you are paying month-to-month ) or just INR 6000.00 annually ( if you would like to pay in one shot and save the hard earned money ).You can cancel anytime and we have a " no question asked" policy.Pinky swear!!

  • When can I start using your service?Open or Close

    Immediately !. Once you signup, you are given an INDIAN address and a phone number too! preety good, isn'td?. You can use this address when checking out at any online retailer and send your first package our way.

  • What Indian address will I be provided?Open or Close

    You will be given a unique suite number that will be the identification mark of all yours items according to which we will recognise them and inform you.

    Our free Standard membership ( Only 1 Plan ) gives you a default address for our Gurgaon , Haryana warehouse which offers 90 day storage duration but limited upto 1 item ( either a piece of mail or a package ).

    If you choose our Premium plan ( My Mailbox Plan ), you will be given a default address for our Gurgaon , Haryana warehouse and you can receive as many as items ( including all mails , letters & Packages ) without any restrictions and also avail awesome discount on shipping rates.

  • Is my address a P.O. box?Open or Close

    Your address is a suite in our warehouse. It is not a P.O. Box. This address is an actual location in our warehouse dedicated to you and your packages. Many retailers do not ship to P.O. Boxes, which is why your address is NOT a P.O. Box.

  • How does your service work?Open or Close

    • Shop Online: Use your new IndianMailBox India Address as your shipping address for your online purchases.
    • Packages Arrive at Our Facility: You'll be notified via email when your package arrives in our warehouse. Package information including dimensions, weight and outside photos will be available for your review.
    • Fill out the necessary forms: Be sure to fill out a customs declaration form stating the description, quantity and value of the items inside the package.
    • Send your Package: Select your package to be mailed out or consolidate your package with others.

  • How do i use my Indianmailbox address on a retailer's site?Open or Close

    Below you will find a screenshot of a typical checkout screen and how to enter your unique IndianMailBox address. If you have a question about using your indianmailbox address on a retailer's site, please submit a support ticket through your account , chat us online 24/7, whatsapp us at +919999507339 and our agents will be happy to assist you.

     



     

  • What Phone number can i provide to retailers?Open or Close

    We strongly recommend to provide our numbers as 9999507339 or 9810601060 at the time of ordering yours stuffs from retailers so that in case of any issue the courier guy can get in touch with us.

  • How do i know if a retailer can ship it you?Open or Close

    Indianmailbox provides your very own INDIAN address with a unique suite number. You can purchase from online retailers around the world and ship to over 220 countries and territories. If you are unable to ship to our warehouse, or if your order is canceled by the retailer and they tell you that that they will not ship to us, please contact us.

    We also offer a very convenient BUY FOR ME program where we can shop on INDIAN websites for you.

  • Do I have to pay taxes and customs fees if a package arrives to Indianmailbox from out of the country? How would I pay? Open or Close

    Yes, you are responsible for paying all customs clearance, duties or taxes. These can be paid in one of two ways:

    • Pay directly: Contact the package courier directly to pay.
    • Pay COD: If you would like to pay upon delivery, contact Indianmailbox 2-3 days before your package arrives and provide us with the courier's name, amount due and the tracking number. Lastly, please deposit sufficient funds into your account to complete the COD payment.

    If you have not paid duties and taxes in advance or you don't have enough funds in your account to cover charges, packages are subject to refusal and may be returned to sender.

 
 

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